Do AI coaches need supervisors?

It’s clear to me that in the not so distant future of coaching and supervision, practitioners will be partnering with artificial intelligence to deliver a better service for their clients.

What I had never thought about until recently was whether there’s merit in supervising AI coaches, and how that would work…

And I’m not talking about oversight here, even though supervision, technically, is very close in terms of terminology. I’m talking about giving AI coach bots the opportunity to reflect on their practice, and to invite/prompt them the review their actions and decision, so that they may create better ways of being of service to their clients, aligned with appropriate coaching competencies and adhering to ethical codes of conduct, but without necessarily telling them what to do or teaching them alternative courses of action.

In this month’s Coaching Cabinet we opened that box and one article that was shared supported the case for offering AI coaches professional (human) supervision. The researchers of the paper that the article cites had found that “AI seems to do better on tasks when asked to reflect on its mistakes”.

Fascinating, don’t you think?

Don’t get me wrong, I still think AI advancements and implementation are a pretty real existential threat to humanity, but for some time now I’ve chosen to take a positive stance towards its development and focus on the potential.

I’m excited about the prospect of getting more people to think and reflect better, and AI will be able to offer this. What’s key is human oversight, and I believe what we’ve learned about how to help people operate at their best through supervision might be able to help AIs programmed to help human beings.

Though it might also be that I’m massively projecting my humanness into technology, as we often do. Though that article seems to suggest that there is at least some merit.

Thoughts?

With love
Yannick

P.S- Curious to see how AI bot would coach. We ran a coaching lab with AI Coach Bot Alpina and its creator Rebecca Rutschmann earlier this year. Interested?

Here’s the link to sign up.